YaDoct Queue Management Options

This table compares the two queue management options available in Yadoct
App-based queues and local-only queues.
The app-based queue allows patients to generate tokens via the app, making it ideal for attracting new patients.
The local queue operates exclusively on-site, with a fixed monthly fee, catering to clinics that prefer managing only their own patients.

App ticket
Ticket Printer Machine
Notification and Live queue tracking
Yadoct Software
Pricing

App-based Queue

Ideal for practices looking to attract new patients

App ticket
Blue Check
Ticket Printer Machine
Blue Check
Notification and Live queue tracking
Blue Check
Yadoct Software
Blue Check
Pricing

Free Local Use, Only app-generated tokens are payable

Local Queue

Suitable for practices wanting to manage only their own local patients

App ticket
Grey Check
Ticket Printer Machine
Blue Check
Notification and Live queue tracking
Blue Check
Yadoct Software
Blue Check
Pricing

Monthly payment

Frequently asked questions

Find quick answers to the most common questions about our services, support, and how we can assist you.

What is the difference between Queue via App and Local Queue?

Queue via App: Patients can take tickets remotely through the Yadoct app or at the clinic.
Local Queue: Tickets can only be obtained at the clinic.

Is there a cost for using the Yadoct queue system?

Queue via App: Free for local use, but app-generated tokens are payable.
Local Queue Only: Requires a monthly payment if used without the app.
All other features of Yadoct are completely free.

Can I use both Queue via App and Local Queue?

Yes! If you choose App Queue, you automatically get Local Queue for free, allowing patients to take tickets at the clinic or via the app

Can patients using Local Queue still receive notifications?

Yes! Patients who take a local ticket can still track the live queue and receive notifications,
as long as they give the phone number linked to their Yadoct account when getting a ticket.

How does the queue system help reduce patient wait times?

Yadoct optimizes patient flow by allowing online ticket booking, real-time queue tracking, and automated notifications, ensuring a smoother experience for both clinics and patients.

How do patients receive notifications about their turn?

Patients have full control over their notifications. They can customize alerts based on their preferences
—for example, choosing to be notified when turn 20, 21, or 25 is approaching. Additionally, Yadoct sends real-time notifications through the app and SMS reminders if the patient's status has not been changed to "arrived" and their turn is in 2 patients or less, ensuring they never miss their turn.

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