Choose the setup that fits your clinic
Start with a ticket printer, upgrade to a self-service kiosk, or run a hybrid flow. All options connect to the same live queue.
The patient arrives, picks the service on the kiosk and prints their own ticket. No one at the desk needed for it.
The patient arrives, the assistant prints their ticket. They follow their turn on the waiting-room screen or on their phone, with a notification when their turn is near.
A smarter way to manage walk-ins
Patients take a ticket (on-site or online), follow their turn in real time, and arrive with more confidence. Your team sees a clear queue and keeps the flow fair and efficient.
Built for real clinic problems
Navigate the modules below and see how each one improves reliability, fairness, and daily flow.
No-Show & Spam Prevention
Keep your queue reliable and avoid disruptions with verification and fair rules that protect your schedule.
Self Check-In System
Streamline patient arrivals and reduce front-desk workload with clear, quick check-in.
Late Patient Flow
Handle delays efficiently while keeping fairness — reduce tension and keep your schedule moving.
Online Ticket Confirmation
Before an online ticket is issued, our team calls the patient to confirm the request. This prevents spam and keeps your queue clean and predictable for doctors and staff.
- Online request
- Call confirmation
- Ticket issued
Confirmed online tickets
Every online ticket request is verified by call before it joins your waiting line.
Less noise for staff
Your team focuses on patients in the clinic while we handle online confirmations and filter out fake requests.
A queue you can trust
Verified tickets reduce spam, improve arrival reliability, and keep the waiting room flow fair for everyone.
Manual confirmation applies to Standard patient accounts. Trusted patients benefit from automatic booking.
Already using software in your medical practice? No problem.
Yadoct is designed to fit into your current workflow, not replace it. If you already use another software, you can keep it and still use Yadoct for what matters most: online appointments and patient flow. With a simple click, you can switch to a focused mode view.
Switch when needed
Full management or focused access — in one click.
Clear pricing, scalable to your volume
Your clinic tickets are free. You only pay when a patient takes a ticket remotely from the Yadoct app.
Best for clinics that want to test the queue system with zero risk.
Best for clinics that want flexibility with no fixed monthly fees.
Best for busy clinics that want unlimited online tickets for a fixed cost.
Streamline your clinic’s queue
Bring structure, calm, and control to your waiting room — without changing your workflow.
Frequently asked questions
What is a queue management system for a medical practice?
It is a system that gives each patient a numbered ticket — printed at the front desk, taken at a kiosk or taken remotely in the Yadoct app — and calls patients in order, with a screen in the waiting room. No more notebook and no more "whose turn is it?".
How much does a queue management system cost?
Tickets printed at the front desk are free. Only tickets patients take remotely in the app are charged: 35 DZD per ticket, only when the patient was seen, or 3500 DZD a month, unlimited, after a 30-day free trial.
Can patients take a ticket without coming in?
Yes, in the Yadoct app: they follow the queue from home and are alerted automatically when only three patients are left ahead of them.
Do I need a screen in the waiting room?
It is recommended. Any TV shows the number called and the room — never the patient's name — and announces each call out loud, in Arabic, French or English.
Can I use only the queue, without changing my software?
Yes. Keep your software for your records: the Yadoct team can trim your workspace down to the queue alone.
Does the system work for a clinic with several specialties?
Yes: each specialty has its own queue and letter (for example D-07), its own rooms, and a single screen can show every specialty.
All your health needs, in one place