Queue Management System for Walk-in Clinics

Yadoct Queue helps clinics manage walk-ins with clarity: patients take a ticket, follow their turn in real time, and arrive when it makes sense. Your team stays in control with fewer interruptions, smoother flow, and a calmer waiting room.

Ticket printer or self-service kiosk, plus online tickets
Live queue tracking with smart notifications
Self check-in and queue flow
Best for
Clinics with walk-ins that want structure without added complexity.
Outcome
Clear queue, fewer interruptions, and a calmer waiting room.
On-site options

Choose the setup that fits your clinic

Start with a ticket printer, upgrade to a self-service kiosk, or run a hybrid flow. All options connect to the same live queue.

Interactive Kiosk (Borne)

Patients register digitally and get their ticket instantly. A modern, self-service experience that reduces front-desk workload.

Yadoct kiosk
Ticket Printer

A simple paper-based flow that still gives you a smart queue. Integrates with Yadoct for real-time status, screens, and notifications.

Yadoct ticket printer
Clinic technology supporting queue flow
What is Yadoct Queue?

A smarter way to manage walk-ins

Patients take a ticket (on-site or online), follow their turn in real time, and arrive with more confidence. Your team sees a clear queue and keeps the flow fair and efficient.

Hybrid flexibility

Patients can take a ticket on-site or join remotely — same queue, same fairness.

Remote ticketing
Optimized waiting time

Reduce crowding with clear turn updates, estimated waiting time, and smart notifications.

Optimized flow
Better patient experience

More transparency means less stress, fewer questions at the desk, and higher satisfaction.

Patient experience
Included solutions

Built for real clinic problems

Navigate the modules below and see how each one improves reliability, fairness, and daily flow.

Reliability

No-Show & Spam Prevention

Keep your queue reliable and avoid disruptions with verification and fair rules that protect your schedule.

Verified tickets for first-time patients when needed
Reputation system to reduce repeated no-shows
Fraud & spam controls with suspicious activity detection
Queue verification and support
Arrival flow

Self Check-In System

Streamline patient arrivals and reduce front-desk workload with clear, quick check-in.

QR code check-in to mark “Arrived” instantly
Simple admin controls for staff
Manual support when needed
Self check-in system
Fair start

Start the Session Paused for Online Tickets

A simple feature that solves a common clinic problem: patients who arrive early to take a place shouldn’t feel frustrated when online tickets start immediately. Start your session with online tickets paused, serve the people who are already present, then open online tickets when you’re ready.

Start paused so the waiting room is handled first
Give tickets to patients who are physically present
Open online tickets later for app users — fair for everyone
Start paused and open online tickets when ready
Fairness

Late Patient Flow

Handle delays efficiently while keeping fairness — reduce tension and keep your schedule moving.

Automated alerts for late patients
Late queue & timer to manage delayed arrivals
No-show penalties that protect your time
Late alert
Timer and priorities
Arrival status
How we keep your waiting line reliable

Online Ticket Confirmation

Before an online ticket is issued, our team calls the patient to confirm the request. This prevents spam and keeps your queue clean and predictable for doctors and staff.

Online request
Call confirmation
Ticket issued
Human verification
Confirmed online tickets

Every online ticket request is verified by call before it joins your waiting line.

Clinic workflow
Less noise for staff

Your team focuses on patients in the clinic while we handle online confirmations and filter out fake requests.

Anti-spam protection
A queue you can trust

Verified tickets reduce spam, improve arrival reliability, and keep the waiting room flow fair for everyone.

Manual confirmation applies to Standard patient accounts. Trusted patients benefit from automatic booking.
Pricing & plans

Clear pricing, scalable to your volume

Your clinic tickets are free. You only pay when a patient takes a ticket remotely from the Yadoct app.

Ticket at the clinic (printer / kiosk)
0 DZD
Online ticket
35 DZD
Free trial
Free
for 30 days

Best for clinics that want to test the queue system with zero risk.

Clinic tickets are free (0 DZD). App tickets are included for 30 days.
Pay as you go
35 DZD
/ App ticket

Best for clinics that want flexibility with no fixed monthly fees.

Clinic tickets are free (0 DZD). You only pay when a patient takes a ticket using mobile user app.
Professional
3500 DZD
/ month

Best for busy clinics that want unlimited online tickets for a fixed cost.

Clinic tickets are free (0 DZD). Includes unlimited online tickets.
Doctor's App

Yadoct Pro: Your Clinic in Your Pocket

Doctors download Yadoct Pro to create their doctor account and complete the registration steps inside the app.

Ready to start?

Streamline your clinic’s queue

Bring structure, calm, and control to your waiting room — without changing your workflow.