At doctors and clinics that run their waiting line on Yadoct, your ticket is taken from your phone. You see the number being served and how many patients are ahead of you in real time, and the app warns you as your turn approaches — so you leave home at the right moment.
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In Algeria, seeing a doctor without an appointment usually means arriving early and holding your own place: no number, no list — you memorise who was there before you, you watch the consulting-room door, and you do not dare leave the waiting room for fear of missing your turn or losing it to someone else. Nobody knows how long it will take: half a working or school day is gone, sometimes with a child or an elderly parent in tow.
An online ticket does not make the queue disappear — it makes it visible. Your place becomes a number, issued and held the moment you tap; the rest of the time you follow the line from your phone and only travel when your turn is genuinely close.
Search for the doctor or the clinic by specialty and commune: their page shows whether the queue is open today. One tap is then enough — the number is issued and your place held, for you or for a relative saved as a family member.
The number being called, the patients still ahead of you and the estimated wait update on their own, whether you are at home, at work or in the car.
The app alerts you as your turn approaches: automatically when only three patients are left ahead of you, and at every threshold you add yourself.
Current number, patients ahead, estimated wait: your ticket screen refreshes without you having to call the practice and ask where things stand.
Tell me when 5 patients are left, then 2, then when it is my turn: you add the thresholds that suit you, with or without sound.
If you are called and have not arrived yet, your ticket goes late instead of disappearing: you keep the grace period the practitioner set, and you can ask for a few more minutes from the app.
"On the way", then "Arrived": the practice knows where you are, and you no longer have to ask who is ahead of you when you walk into the waiting room.
Take the ticket for your child, your father or your mother from your own phone, and follow their turn on their behalf.
In a clinic with several specialties, each specialty has its own line and its own numbering: you follow the one that concerns you, not the whole building.
Every practitioner's public page on yadoct.com shows their line live — open or closed, the number being called, how many patients are waiting and the estimated wait — with no account and nothing to install. That alone is enough to decide whether travelling now is worth it.
Taking the ticket and following your own position, however, happens in the app: it is the app that notifies you as your turn approaches.
Start by searching for a practitioner: Find a doctor by specialty and commune
It works the other way round too. If the practice handed you a ticket on site and recorded your phone number, that ticket shows up in the app as soon as you sign in with the same number: you can step outside and follow your turn from the street instead of sitting in front of the waiting-room screen.
An appointment gives you a precise time held in your name, sometimes days ahead. A queue ticket does not book a time: it books your rank in today's walk-in consultation. Many practitioners in Algeria work that way, by order of arrival, and some combine both.
Yadoct carries both: an appointment request can be made from the website with no account, while today's ticket is taken in the app.
Install the Yadoct app, search for the practitioner by specialty and commune, and if their queue is open, tap to take your ticket. The number is issued immediately and you then follow the line from your phone.
No. A remote ticket is only possible at practitioners and clinics that run their waiting line on Yadoct, and only while that line is open. The practitioner's page states it clearly; otherwise, appointment booking remains.
No, the app and the ticket are free for patients. The number of tickets you can take in a single day is simply capped to prevent abusive bookings, and that cap is wider for loyal members.
Your ticket does not disappear: it goes late and you keep a grace period set by the practitioner — a quarter of an hour as a rule. From the app you can ask for a few extra minutes if you are already on the way.
Your ticket screen shows the current number, how many patients are ahead of you and an estimated wait. That estimate is computed from the practice's real pace that day, not from a fixed duration typed in advance, and it readjusts as the day goes on.
Yes. The practitioner's public page on yadoct.com shows their line live, with no account: open or closed, the number being called, patients waiting and the estimated wait. Taking the ticket and being notified as your turn approaches requires the app.
Yes. Add them as family members in the app and take the ticket in their name: it is your phone that follows the line and receives the alerts.
Each specialty in the clinic has its own line and its own numbering. You take a ticket in the line of the specialty you came for, and you only follow that one.
Yes, you leave the line from the app in one tap and the patients behind you move up. Telling the practice beats simply not turning up: tickets abandoned without a word penalise everyone.
An appointment gives you a reserved time, often on another day. A ticket gives you a rank in today's walk-in consultation, with no fixed time. On Yadoct, an appointment request can also be made from the website with no account, while the ticket is taken in the app.
Yadoct provides the whole queue on the practice side: tickets taken remotely and on site, a waiting-room display screen, calling the next patient, and attendance tracking.
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