Less Waiting at the Doctor's: How the Digital Queue Ticket Works

It is a scene everyone in Algeria knows: arriving early at the practice, taking a number, and spending the whole morning in the waiting room for a fifteen-minute consultation. The digital queue tackles exactly that problem.

The idea: your turn follows you, not the other way round

At practices using Yadoct, the waiting line is managed digitally. Every patient has a number, and the state of the queue — current number, people waiting, estimated time — is visible in real time. You no longer need to sit by the door to keep your place.

Taking a remote ticket, from the app

With the Yadoct mobile app, at practices that have enabled the option, you can take your queue ticket remotely, before you even leave home. The app shows the queue's progress and notifies you when your turn approaches: you set off at the right moment, neither too early nor too late.

Appointment or ticket: what is the difference?

• An appointment guarantees you a slot at a precise time — ideal for planned consultations and follow-ups. It can be booked online, on the website or from the app.
• A queue ticket fits practices that see patients in order of arrival: you keep that system, but without waiting on site. It is taken from the app.

Three tips to get the most out of it

• Turn on the app's notifications — that is what warns you when your turn approaches.
• Plan your trip: the waiting estimate helps you leave at the right time, traffic included.
• If you can no longer come, free your place — the practice and the other patients will thank you.

Does your doctor use Yadoct? Download the app and see how much time a digital queue can save you.